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Chief Operating Officer - Retail Banking, Birmingham
- UK - West Midlands - Birmingham
- £80000 - £90000 per annum
- Full-Time Permanent
- Banking - Retail Banking
- Hays Banking
- 01-12-08
Job Description
Key UK retail bank is seeking a Chief Operations Officer to be based in Birmingham city centre.
The Operations Director - Retail Banking will be responsible for ensuring that the UK retail banking division attains its stated operational goals, by leading and directing the efforts of operational units which report in to him/her. This position will report to the Managing Director.
Key responsibilities
You will be accountable for maintaining the operational integrity and back office performance of the bank;
Plan, organise, and control all the day-to-day back office functions and activities of the Bank consistent with the goals, objectives, and policies established by the Board;
Provide direction and structure for all operating units of the Bank; head office and branch Operations, Administration, Risk, & Treasury
Work with the Managing Director to support and successfully implement the Banks ongoing business strategy and development;
Implement programmes agreed by the Board towards the profitable growth and operation of the bank;
Maintain and enhance best-in-breed operational planning, compliance and risk management systems;
Ensure that the operating objectives and standards of performance are not only understood but owned by the management and other employees;
Closely monitor the operating and financial results against plans and budgets; report variances and respond appropriately;
Ensure full compliance with all statutory and regulatory requirements as stipulated by Company Law, the FSA and other UK authorities;
Hire and act as a mentor towards an effective operational management team.
Manage third party suppliers and enforce SLAs
Enhance service delivery in all areas to exceed customer expectations
Competencies, skills, knowledge and experience to undertake the role:
- Recent UK retail banking experience at a senior management level
- Sound knowledge and experience of corporate governance and regulatory compliance within the financial services industry.
- Strong operational focus across front, middle, and back office
- Experience of managing Risk and Compliance functions
- Excellent people management skills
- Experience of leading change in a rapidly developing environment
- Excellent negotiation and persuasion skills
Desirable
- A formal accounting or other 3rd level qualification
- Experience of managing a branch network
- Experience of private banking
Please apply now!
The Operations Director - Retail Banking will be responsible for ensuring that the UK retail banking division attains its stated operational goals, by leading and directing the efforts of operational units which report in to him/her. This position will report to the Managing Director.
Key responsibilities
You will be accountable for maintaining the operational integrity and back office performance of the bank;
Plan, organise, and control all the day-to-day back office functions and activities of the Bank consistent with the goals, objectives, and policies established by the Board;
Provide direction and structure for all operating units of the Bank; head office and branch Operations, Administration, Risk, & Treasury
Work with the Managing Director to support and successfully implement the Banks ongoing business strategy and development;
Implement programmes agreed by the Board towards the profitable growth and operation of the bank;
Maintain and enhance best-in-breed operational planning, compliance and risk management systems;
Ensure that the operating objectives and standards of performance are not only understood but owned by the management and other employees;
Closely monitor the operating and financial results against plans and budgets; report variances and respond appropriately;
Ensure full compliance with all statutory and regulatory requirements as stipulated by Company Law, the FSA and other UK authorities;
Hire and act as a mentor towards an effective operational management team.
Manage third party suppliers and enforce SLAs
Enhance service delivery in all areas to exceed customer expectations
Competencies, skills, knowledge and experience to undertake the role:
- Recent UK retail banking experience at a senior management level
- Sound knowledge and experience of corporate governance and regulatory compliance within the financial services industry.
- Strong operational focus across front, middle, and back office
- Experience of managing Risk and Compliance functions
- Excellent people management skills
- Experience of leading change in a rapidly developing environment
- Excellent negotiation and persuasion skills
Desirable
- A formal accounting or other 3rd level qualification
- Experience of managing a branch network
- Experience of private banking
Please apply now!
- Laura Garwell
- 00188118
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