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Customer Service Advisor, Fareham
- UK - Hampshire - Fareham
- £13000 - £16000 per annum + plus excellent benfits and bonus potenital
- Full-Time Permanent
- Banking - Retail Banking
- Hays Banking
- 24-11-08
Job Description
Based in Segensworth, this is a role that plays an enormous part in our success. That's because the majority of our customers base their impressions of a company on the service they receive via our customer service teams. So what you do and say counts.
You'll never know whom you might be dealing with and what challenges they may pose. It could be an elderly person who may take time to grasp what you're saying. They may ask for something you've never heard of. On occasion (and it's rare) a customer may even be frustrated or angry. The only certainty is that our customers will always have the ability to surprise you.
But you'll be ready. Your people skills and innate ability to make anyone feel at ease will ensure you're quickly on top of any request or query and with our IT and product training and instant access to our extensive database of information, you'll literally have everything you need at your fingertips.
When it comes to careers this company understand that choices are important. Some people want a choice of development opportunities. Some also want a choice of hours. And everyone wants a choice of rewards and benefits. Whatever you want from your job from local part-time work and wider career opportunities, to share save schemes and childcare vouchers - our focus on choice really puts you in the driving seat. We're a business that values people from all backgrounds, experiences and walks of life!
You'll never know whom you might be dealing with and what challenges they may pose. It could be an elderly person who may take time to grasp what you're saying. They may ask for something you've never heard of. On occasion (and it's rare) a customer may even be frustrated or angry. The only certainty is that our customers will always have the ability to surprise you.
But you'll be ready. Your people skills and innate ability to make anyone feel at ease will ensure you're quickly on top of any request or query and with our IT and product training and instant access to our extensive database of information, you'll literally have everything you need at your fingertips.
When it comes to careers this company understand that choices are important. Some people want a choice of development opportunities. Some also want a choice of hours. And everyone wants a choice of rewards and benefits. Whatever you want from your job from local part-time work and wider career opportunities, to share save schemes and childcare vouchers - our focus on choice really puts you in the driving seat. We're a business that values people from all backgrounds, experiences and walks of life!
- Lewis Dear
- 00189022
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