Pensions Administration Manager, South East. up to £45,000 +  benefits.
This role requires an individual to manage a 3rd party pensions admin team and take full responsibility for the service delivery to clients.
Role Responsibilities
Ensure overall team performance to meet current and future business & clients needs is achieved.
Responsible for the control and management of costs and delivery of revenue within agreed targets. Taking full responsibility for budgetary control.
Effective people management with the ability to plan, prioritise and distributes work taken on by team.
Guidance, coaching, development and discipline to help satisfactory resolution of people issues, including full use of performance review system.
Ensure that reviews and controls are put into place as necessary, instigating new procedures and structures to maintain and improve standards that satisfy the needs of the customer and the business.
Contributes to ongoing team and department improvements.
Builds relationships with customers of the service.
Provide guidance to team members on all aspects of work and on more complex issues and problems that are outside the established guidelines, policies and procedures.
Monitor, produce and act on performance measurement information to support the effective and efficient day-to-day running of the team.
Responsible for reviewing, controlling and instigating new procedures to maintain and improve standards.
Contributes to the achievement of the departmental budget.
Ensure quality objectives are understood, communicated and adhered to by team.
Maintain an awareness of other business activities and work flexibly across other departments.
Represent Paymaster in the sales process and contribute in terms of resources required and service delivery commitments.

You must be educated to GCSE (or equivalent) level with Maths and English Grade C as a minimum.
Ideally you'll have some or all of the FPC/CF exams and be studying or willing to study towards PMI/APMI. 

You'll also have experience/ability in;
People management and interpersonal skills
Coaching, training and motivation
Performance management
Good written and communication skills
Client liaison
Organisational, planning and prioritising work
Improving standards and developing new procedures
Good commercial financial awareness
Awareness of budget process
Awareness of scheme rules, industry regulations, current pensions legislation
General all round knowledge of company products and services
Good working knowledge of teams products and services

Previous experience in a pensions/financial services environment.
Experience of dealing with external clients.
Working to SLAs.

Benefits package includes;
23 days holiday rising to 25 after two years of service
Stakeholder Pension Scheme
Flexible Benefits Package
Life Assurance
On-site Restaurant and Crèche
Annual Discretionary Bonus
Employee Referral Reward Scheme.

For further information please call 01293 848143.