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Auto PI Claims Adjustor, Surrey
- UK - Surrey
- £25000 - £30000 per annum
- Full-Time Permanent
- Insurance - Insurance
- Hays Insurance & Financial Services
- 24-11-08
Job Description
My client currently requires Auto PI Claims Adjustor to handle and investigate all personal lines motor Injury claims up to a limit of £50,000 that have been allocated in accordance with agreed internal service levels, best practice requirements and against policy conditions.
Job description
- Develop and maintain technical and soft skills to enable accurate assessment and reserving of personal lines motor claims in accordance with specific best practice guidelines and specified authority limit.
- Proactively identify and review suspect/fraudulent claims on a consistent basis. Ensure suspect/fraudulent claims are dealt with in accordance with internal fraud guidelines utilising approved suppliers.
- Actively promote and demonstrate the principles of Treating Customers Fairly (TCF) in claims handling.
- Deal with customers complaints in line with the FSA and Internal Complaints procedures and their application in dealing with disputed claims.
- Assist with ensuring compliance with these procedures.
- Continually update and apply learning of the General Insurance Market Fraud, the FSA and FOS approach to claims handling with demonstration in the day to day environment.
- Assist in the maintenance of procedural guides and training of less experienced staff on an ongoing basis.
- A background in motor claims - either injury or strong non-injury - will be considered.
Job description
- Develop and maintain technical and soft skills to enable accurate assessment and reserving of personal lines motor claims in accordance with specific best practice guidelines and specified authority limit.
- Proactively identify and review suspect/fraudulent claims on a consistent basis. Ensure suspect/fraudulent claims are dealt with in accordance with internal fraud guidelines utilising approved suppliers.
- Actively promote and demonstrate the principles of Treating Customers Fairly (TCF) in claims handling.
- Deal with customers complaints in line with the FSA and Internal Complaints procedures and their application in dealing with disputed claims.
- Assist with ensuring compliance with these procedures.
- Continually update and apply learning of the General Insurance Market Fraud, the FSA and FOS approach to claims handling with demonstration in the day to day environment.
- Assist in the maintenance of procedural guides and training of less experienced staff on an ongoing basis.
- A background in motor claims - either injury or strong non-injury - will be considered.
- Angela Bond
- 185449
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