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Credit & Collections French & Dutch, Altrincham
- UK - Cheshire - Altrincham
- £15000 - £20000 per annum
- Full-Time Permanent
- Accountancy - Accounting
- Hays Accountancy & Finance
- 27-11-08
Job Description
In this role you will:
· Resolve customer receivable issues, disputes, and/or claims with Customer Service and Commercial colleagues by collecting, analysing, and reviewing client data.
· Resolve customer enquiries promptly & accurately, by understanding customer market & needs.
· Proactively contact customers for prompt collection or resolution of aged receivables, by regularly collecting & analysing customer data.
· Have a controllership overview of the dunning cycle/letters.
· Establish and maintain appropriate credit lines for new and existing customers with the Risk Team by analysing customer financials.
· Balance risk and growth objectives by providing a strong link to the commercial, and actively supporting Credit/ Risk analyses and reviews.
· Validate that reports meet the company's risk & financial requirements.
· Coordinate Payment Plan proposals, pre-bankruptcy and pre-receivership recoveries, once approved by the risk department.
· There may be an opportunity to take part in special projects, for those interested in personal / professional development opportunities.
MUST BE ELIGIBLE TO WORK IN the UK WITHOUT RESTRICTION
Multi-national organisation, good career development opportunities
Competitive benefits package
Qualifications/Requirements:
· Business School Degree or qualification (MBO, HBO, Modern Businesss Administration, FachHochschule or equivalent).
· OR Minimum of 2 years directly related experience to cash collection or customer service, ideally in a multinational environment.
· Ability to work under pressure in a dynamic environment.
· Microsoft Office proficiency, especially Excel.
· Demonstrated effective cash collection skills, with detail orientation.
· Proven Financial Analysis Skills
· Fluent English
· Ability to be pro-active and to think outside the box.
· Excellent proven interpersonal and teamwork skills.
· Excellent verbal and written communication skills.
· Capable of resourceful problem solving, while remaining customer-focused.
· Cultural Awareness in an diverse and international environment
MUST BE ELIGIBLE TO WORK IN the UK WITHOUT RESTRICTION
· Resolve customer receivable issues, disputes, and/or claims with Customer Service and Commercial colleagues by collecting, analysing, and reviewing client data.
· Resolve customer enquiries promptly & accurately, by understanding customer market & needs.
· Proactively contact customers for prompt collection or resolution of aged receivables, by regularly collecting & analysing customer data.
· Have a controllership overview of the dunning cycle/letters.
· Establish and maintain appropriate credit lines for new and existing customers with the Risk Team by analysing customer financials.
· Balance risk and growth objectives by providing a strong link to the commercial, and actively supporting Credit/ Risk analyses and reviews.
· Validate that reports meet the company's risk & financial requirements.
· Coordinate Payment Plan proposals, pre-bankruptcy and pre-receivership recoveries, once approved by the risk department.
· There may be an opportunity to take part in special projects, for those interested in personal / professional development opportunities.
MUST BE ELIGIBLE TO WORK IN the UK WITHOUT RESTRICTION
Multi-national organisation, good career development opportunities
Competitive benefits package
Qualifications/Requirements:
· Business School Degree or qualification (MBO, HBO, Modern Businesss Administration, FachHochschule or equivalent).
· OR Minimum of 2 years directly related experience to cash collection or customer service, ideally in a multinational environment.
· Ability to work under pressure in a dynamic environment.
· Microsoft Office proficiency, especially Excel.
· Demonstrated effective cash collection skills, with detail orientation.
· Proven Financial Analysis Skills
· Fluent English
· Ability to be pro-active and to think outside the box.
· Excellent proven interpersonal and teamwork skills.
· Excellent verbal and written communication skills.
· Capable of resourceful problem solving, while remaining customer-focused.
· Cultural Awareness in an diverse and international environment
MUST BE ELIGIBLE TO WORK IN the UK WITHOUT RESTRICTION
- Lisa Garner
- 3736142
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