Driving continuous improvement through promoting a data-driven approach to performance management, you will develop a strategic performance agenda and implement strategic analysis to maximise added value across Operations. Through close liaison with strategic business units and the effective management of key customer and supplier relationships, you will present compelling observations and win high-level support for your recommendations.

Your knowledge of end-to-end operations process, and understanding of the key drivers of credit card profitability and CCA/DPA legislation will be the product of another senior MI role in the banking or financial services industry. Here, you'll be extending your influence and professional presence through your high-profile credibility.